Delivery Policy

1. Order Processing

All orders are processed within a reasonable timeframe after confirmation. Once your order is placed, you will receive a confirmation and it will be prepared for dispatch.

Orders are typically processed on working days. Orders placed on weekends or public holidays may be processed on the next working day.

2. Delivery Timelines

We aim to deliver your order as efficiently as possible. Delivery timelines may vary depending on your location.

• Metro cities: Estimated delivery within a few working days
• Other locations: May take slightly longer

Please note that these are indicative timelines and may vary.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before completing your purchase.

We may also offer free shipping on select orders, promotions, or locations.

4. Delivery Partners

We work with trusted logistics partners to ensure your order reaches you safely and on time.

Once your order is dispatched, tracking details will be shared (where applicable) so you can follow your delivery.

5. Delays

While we strive to meet delivery timelines, delays may occur due to factors beyond our control, such as:

• Weather conditions
• Transport or logistics disruptions
• Remote or hard-to-reach locations

We appreciate your patience in such situations.

6. Delivery Attempts

Our delivery partners will attempt to deliver your order to the address provided.

• Please ensure that your contact details and address are accurate
• If delivery is unsuccessful, additional attempts may be made or the order may be returned

7. Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please notify us within a reasonable time.

We will review the issue and work towards a suitable resolution.

8. Service Availability

Delivery services may not be available in certain remote or restricted areas. In such cases, your order may not be processed or may require additional time.