Return & Refund Policy

1. Overview

At Magic Meals, we take great care in ensuring that every order reaches you in the best condition. Due to the nature of food products, returns are limited. However, we are committed to resolving any genuine concerns quickly and fairly.

2. Returns

Since Magic Meals products are consumable, we do not accept returns once the product has been delivered.

However, exceptions may be considered in the following cases:

• The product received is damaged
• The order received is incorrect
• The packaging is tampered with at the time of delivery

3. Reporting an Issue

If you face any of the above issues, please inform us within a reasonable time of receiving your order.

To help us review your request efficiently, you may be required to share:

• Order details
• A clear description of the issue
• Supporting images, if applicable

4. Refunds / Replacements

Once your request is reviewed and approved, we may offer:

• A replacement of the product, or
• A refund to your original payment method

The resolution will depend on the nature of the issue.

5. Refund Timelines

Approved refunds will be processed within a reasonable timeframe.
The time taken for the amount to reflect may vary depending on your payment provider.

6. Non-Eligible Cases

Refunds or returns may not be applicable in the following situations:

• Change of mind after purchase
• Incorrect storage or handling after delivery
• Delay in reporting the issue

7. Our Approach

We aim to keep the process simple and fair. If something hasn’t gone right, we’ll do our best to make it right.